Custom enterprise systems for corporations and government. Built since 2005, and yours to own.

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The problem

Most leads go cold before anyone speaks to them

An enquiry arrives at 9pm on a Friday. It is answered on Monday. By then the prospect has spoken to two competitors who replied in minutes. Meanwhile your salespeople spend hours a week qualifying enquiries that were never going to buy, and the ones that were are already gone.

  • Enquiries answered hours or days after they arrive
  • Salespeople spending 5-10 hours a week on qualification
  • Dormant leads never revisited after the first attempt
  • No consistent qualification criteria between reps
  • Deals lost to whoever responded first, not who was best
What we build

What the agent does

Instant inbound response

Answers questions about pricing, services, capability and timelines the moment an enquiry lands, at any hour and in any timezone.

Qualification against your criteria

Asks the questions your best rep would ask — budget, authority, need, timing — and records the answers rather than an impression.

Lead scoring in real time

Categorises each prospect as hot, warm or cold against rules you set, so your team works the right list.

Demo and meeting booking

Books directly into your team's calendar with the qualification context attached, so the first human conversation starts informed.

Dormant lead re-engagement

Works back through prospects who went quiet with a sequence tuned to why they stalled, surfacing the ones now ready.

Structured follow-up

Chases at the right interval without a human remembering, and stops when a prospect genuinely is not interested.

CRM capture

Every conversation logged against the record with a qualification summary, so nothing lives only in a chat window.

Escalation to a person

Hands over to a named human the moment the conversation warrants it, with the full history rather than a fresh start.

What changes after deployment

40-50%

More qualified leads

30-40%

Of dormant leads revived

2-3 wks

Shorter sales cycle

3-4 wks

To deploy
Fit

Built for

  • B2B teams handling high enquiry volume
  • Businesses selling across timezones
  • Companies with long, multi-contact sales cycles
  • Teams losing deals to response time
  • Organisations with a large dormant lead database
Systems

Connects to

  • CRM systems
  • Calendar and scheduling tools
  • Your pricing and services knowledge base
  • Email and messaging channels
  • Marketing automation platforms
Delivery

How we deploy it

Three to four weeks, with payback typically inside three months.

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  1. Week 1

    Capture how you qualify

    We work through real past conversations to learn what your best rep asks, what disqualifies a lead, and where the handover point sits.

  2. Week 2

    Build the knowledge base

    Pricing, services, capabilities, objections and the answers you are willing to give in writing — the boundaries matter as much as the content.

  3. Week 3

    Integrate and rehearse

    CRM and calendar connections, then the agent runs against historical enquiries so you can review its judgement before it meets a real prospect.

  4. Week 4

    Go live with oversight

    Launch with every conversation reviewable, tightening the rules over the first fortnight while a human stays close.

Questions

Frequently asked

Far less than they are annoyed by waiting two days. We recommend the agent identifies itself, because the trust cost of pretending is higher than the benefit. What prospects actually object to is a slow or unhelpful response, whoever gives it.

Yes, and knowing when to is the important part. It escalates on request, on complexity, and on any signal you define as high value — passing the full conversation across so the prospect never repeats themselves.

Entirely. You define what it can quote, what it must defer, and how it handles discount questions. It works from a knowledge base you approve and can change at any time.

Every conversation is logged and reviewable. During the first weeks we review daily and tighten the rules. The agent is also built to say it does not know and escalate, rather than guess.

Also in this range

Grow revenue

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Close the gaps between a lead arriving and cash landing.

AI Search & Lead Generation

Search that understands what people meant, not what they typed.

AI Voice & Chatbots

Answer the routine 80% instantly, escalate the rest properly.

AI Consultancy

Find out where AI pays before you spend on it.

Tell us what you are trying to fix

A short call is usually enough to establish whether this is the right answer for your operation, and what it would take. No obligation and no pitch deck.

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