Shipping Integration
Dispatch is a manual bottleneck that grows with success
Orders are copied into a carrier portal, addresses retyped, labels printed one at a time, tracking numbers pasted back into emails. It is manageable at ten orders a day and unmanageable at a hundred. Meanwhile checkout shows an estimated shipping cost that is sometimes wrong in your favour and sometimes in theirs.
- Orders retyped into carrier portals
- Shipping prices at checkout that are estimates
- Tracking details sent to customers by hand
- Customs paperwork completed manually per shipment
- One carrier used for everything regardless of cost
What we implement
Live carrier rates
Real rates at checkout based on actual weight, dimensions and destination, so quoted shipping matches what you are charged.
Automated label generation
Labels produced from order data with no retyping, in batches where volume justifies it.
Multi-carrier selection
Automatic selection of the best carrier per shipment on cost, speed or service level, against rules you define.
Tracking and notification
Tracking numbers captured and pushed to customers automatically, with status updates as the shipment moves.
Branded tracking pages
Customers track on your site rather than being sent to a carrier page, which keeps the experience yours.
Customs documentation
Commercial invoices and customs declarations generated automatically for cross-border shipments.
Inventory synchronisation
Stock updated on dispatch across every sales channel.
Returns handling
Return labels and tracking, with returns visible in the same system as outbound shipments.
What changes
75%
Less shipping admin time20-30%
Lower shipping cost50%
Faster fulfilment6-8 wks
Typical deliveryBuilt for
- E-commerce businesses shipping at volume
- Retailers selling across borders
- B2B wholesalers with palletised and parcel freight
- Print-on-demand and dropshipping operations
- Businesses whose dispatch is capped by manual handling
Works with
- International carriers including DHL, FedEx, UPS and Aramex
- Regional and local couriers
- E-commerce platforms
- ERP and inventory systems
- Warehouse management systems
How we deliver it
Around six to eight weeks including carrier account setup and staff training.
Book a CallBook a Call- Weeks 1-2
Map fulfilment
Current dispatch process, carrier mix, packaging profiles and where cost and time actually go.
- Weeks 3-4
Integrate carriers
Carrier API connections for rates, labels and tracking, plus the rules that decide carrier selection.
- Weeks 5-6
Build the workflow
Dispatch interface, batch processing, customs handling and returns, built for the people in the warehouse.
- Week 7
Test
Live shipments through every carrier and service, including international and returns.
- Week 8
Train and launch
Warehouse training and phased cutover, keeping the manual route available during the first week.
Frequently asked
The system falls back — to cached rates at checkout and to an alternative carrier for dispatch where your rules allow. Manual override always remains available, because a carrier outage should not stop you shipping.
Yes. Automation handles the routine volume; anything unusual — oversized, hazardous, high value — can be routed for manual handling by rule.
Usually. Major international carriers have mature APIs; regional couriers vary, and some require file-based exchange rather than a live connection. We assess each during discovery and tell you what is realistic.
Typically three to six months, from labour saved and better carrier selection. The saving scales with volume, so higher-volume operations see it considerably faster.
Websites and digital platforms
Corporate Websites
The site most of your buyers judge you by before speaking to you.
Custom Web Applications
Software shaped to the process, not the other way round.
Responsive Design
Work properly on the device most people actually use.
WordPress & CMS
A managed site your team controls without calling a developer.
Payment Integration
Take money without losing customers at the last step.
Tell us what you are trying to fix
A short call is usually enough to establish whether this is the right answer for your operation, and what it would take. No obligation and no pitch deck.
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